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01204 300 612 
Administration 
Job Title: Sales Administrator 
Salary: £18,000 
Location: Bolton 
Hours: 8:30am to 5:00pm / 9.00am - 5.30pm 
click here to read full description 
 
Harvey McQueen are pleased to present a new vacancy, with our clients continued success and growth, this reputable business is looking for an experienced and efficient Sales Administrator to join their established team. This company have an outstanding and impressive client base. In this role you should enjoy a fast paced, dynamic, sales environment which will involve sales activity working closely with the sales team. If you are tenacious and have the desire to succeed, read on. . . 
 
Our clients are leading suppliers of fitness equipment throughout the UK. Offering a range of services to clients, including, gym design, fit-outs, supply, servicing, leasing, branding and much more. 
Responsibilities 
 
• To learn the product range and the services on offer from the company 
• Sales Administration 
• Compiling quotes for customers and sending out in a timely manner 
• Taking inbound calls from customers and making outbound calls 
• Setting up files for new customers 
• Organising of the delivery schedule for customers 
• Co-ordination and liaison between sales staff, clients and suppliers 
• Travel arrangements 
• Productivity target 
• Managing your own pipeline and scheduling call backs to build a continuous pipeline. 
• You will be targeted on quality, whereby you must ensure that you aim to provide the best level of a quality service to the customer at all times. 
 
Pay, Benefits and Hours of Work 
 
• Competitive salary of £18,000 
• Regular salary reviews. 
• Working Hours - 9.00a.m. – 5.30p.m. Monday to Friday 
• Free on-site parking 
• Fantastic Career Progression 
 
Previous experience within a similar role is ideal, however someone who with the right attitude and motivation with the determination to succeed will be considered. On-going product training is provided. 
 
You must have: 
• Excellent administration skills 
• Good communications skills 
• Tenacity and desire to succeed 
• Confidence and bags of energy 
• Can do attitude 
 
Contact e-mail: applications@harveymcqueen.com 
Contact Tel No.: 01204 300 612 
 
Job Title: Trainee Claims Handler 
Salary: £14,250 - £15,000 
Location: Bolton 
Hours: 9:00am to 5:00pm 
click here to read full description 
 
Harvey McQueen are extremely pleased to be recruiting for our clients based in Bolton. They are looking for an enthusiastic trainee who is willing to learn, be part of a team and wants to start a career in a customer service / administration environment. 
 
Our client and the role 
As a Trainee Claims Administrator you will be working within the claims industry, providing administration support to the claims handlers. You will be required to work flexibly and be adaptable to business needs. This may involve assisting other departments with administration support as required. 
 
Responsibilities 
• Customer Service 
• Provide a courteous approach to all internal customers and suppliers. 
• Assist claims team with follow-up calls, cover for busy periods and correspondence as required. 
Administration Support 
• Receiving, opening and distributing all incoming mail and email as required and within service standards for example reference, stamp, scan, index and distribution. 
• Ensure cheques received in the post are referenced and handled securely in line with procedures to ensure receipt in the Finance Department. 
• Ensure that paper records are disposed of within agreed timescales. 
• Assisting with other administrative tasks including, photo-copying, scanning, indexing. 
• Making payments to suppliers within pre-set guidelines and service targets. 
• Maintaining computerised diaries. 
• Liaising with repairers, independent engineers, and internal claims departments to ensure reports and estimates are received and actioned in accordance with our procedures and service targets. 
• Collation of department statistical information 
• Maintenance of all fax machines and printers 
 
Pay Benefits and hours of work 
• 9am – 5pm Monday to Friday. 
• Full-time permanent role. 
• Free on-site parking. 
• Salary is equivalent to National Minimum Wage £14,250 to £15,000 
 
Essential requirements for applying for this role 
• At least 5 GCSE passes at Grade C or above (or equivalent e.g. NVQ Level 2) to include English and Maths. 
• PC Literate – experience of MS Word, Excel, Access, PowerPoint and Outlook would be helpful. 
 
Desirable requirements for applying for this role 
• Experience working in a customer service and business administration environment would be beneficial. 
• Experience and knowledge of working in a similar role would be beneficial 
 
Contact e-mail: applications@harveymcqueen.com 
Contact Tel No.: 01204 300 612 
 
Job Title: Broker Services Advisor/Customer Service 
Salary: £14,250 - £15,000 
Location: Bolton 
Hours: 9:00am to 5:00pm  
click here to read full description 
 
Harvey McQueen are extremely pleased to be recruiting for our clients based in Bolton. They are looking for an enthusiastic trainee who is willing to learn, be part of a team and wants to start a career in a customer service environment. Excellent career progression opportunities for the right candidate. 
 
Our client and the role 
As a Trainee Customer Service Advisor you will be working within the claims industry, to be point of contact for any incoming broker queries, ensuring these are actioned in a timely manner. You will be required to work flexibly and be adaptable to business needs. 
 
Responsibilities 
Customer Service 
Provide point of contact for any incoming broker query and ensuring these are actioned as appropriate. 
Manage queries and low level complaints with support from Senior, Team Leader and Manager. 
Administration 
Maintain accurate and secure records. 
Deal with Broker correspondence. 
Sorting and distributing incoming mail and scanning to appropriate folder. 
Technical 
Maintain and update internal database. 
Provide technical advice, support and assistance to Brokers. 
 
Pay Benefits and hours of work 
• 9am – 5pm Monday to Friday. 
• Full-time permanent role. 
• Free on-site parking. 
• Salary is equivalent to National Minimum Wage £14,250 to £15,000 
 
Essential requirements for applying for this role 
• At least 5 GCSE passes at Grade C or above (or equivalent e.g. NVQ Level 2) to include English and Maths. 
• PC Literate – experience of MS Word, Excel, Access, PowerPoint and Outlook would be helpful. 
 
Desirable requirements for applying for this role 
• Experience working in a customer service and business administration environment would be beneficial. 
• Experience and knowledge of working in a similar role would be beneficial 
 
 
Contact e-mail: applications@harveymcqueen.com 
Contact Tel No.: 01204 300 612 
 
Job Title: Trainee Administration Assistant 
Salary: £14,250 - £15,000 
Location: Bolton 
Hours: 9am - 5pm 
click here to read full description 
 
Job Description: 
Harvey McQueen are extremely pleased to be recruiting for our clients based in Bolton. They are looking for an enthusiastic trainee who is willing to learn, be part of a team and wants to start a career in a customer service / administration environment. 
 
Our client and the role 
 
As a Trainee Premium Administration Assistant you will be working within the claims industry, providing administration support to the Team. Responsibilities include, orderly collection of policy premiums, including default processing and arrears management. It requires a flexible approach and the ability to be proactive, customer focused and work to deadlines to achieve targets. 
 
Responsibilities 
 
Customer Service 
• Assist with follow-up calls and correspondence as required. 
• Handle basic queries from both Brokers and Policyholders (with assistance from other colleagues). 
• Liaise with other departments to assist with policy queries and premium enquiries. 
Administration Support 
• Ensure premiums are collected promptly and are correctly posted to policyholder/brokers accounts 
• Complete appropriate reconciliation procedures 
• To ensure all department filing is done promptly, including making up new files when required and maintaining all records in correct order. 
• Sorting and distributing incoming mail, scanning the post to the appropriate folder. 
• Ensure all outgoing mail is ready for daily collection. 
• Posting cheque payments on to systems and preparing banking. 
• Processing and posting credit card collections. 
• Faxing and photocopying as required. 
• Processing Departmental reports and updating system records. 
• Assistance with processing of policy adjustments/cancellations. 
 
Pay Benefits and hours of work 
• 9am – 5pm Monday to Friday. 
• Full-time permanent role. 
• Free on-site parking. 
• Salary is equivalent to National Minimum Wage £14,250 to £15,000 
 
Essential requirements for applying for this role 
• At least 5 GCSE passes at Grade C or above (or equivalent e.g. NVQ Level 2) to include English and Maths. 
• PC Literate – experience of MS Word, Excel, Access, PowerPoint and Outlook would be helpful. 
 
Desirable requirements for applying for this role 
• Experience working in a customer service and business administration environment would be beneficial. 
• Experience and knowledge of working in a similar role would be beneficial 
 
 
Contact Name: Michelle Barrett 
Contact e mail: applications@harveymcqueen.com 
Contact Tel No.: 01204 300612 
 
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